For salon & spa owners

Run the business behind the appointments.

Your calendar is full. Your desk is, too. Get hands-on help with hiring, staff processes, payroll preparation, and the technology your team uses every day.

Where support can take work off your desk.

Hiring & onboarding

Build a repeatable application and interview process, organize candidate follow-up, and give new team members clear onboarding steps.

Staff procedures & accountability

Document service standards, recurring tasks, request channels, approval rules, and escalation paths so staff know what to do and when to involve you.

Payroll preparation

Organize time and service data, identify missing or inconsistent records, and make corrections visible for review before payroll submission.

Salon systems & workflows

Coordinate configuration, permissions, booking or communication workflows, vendor issues, and staff training around the tools you already use.

Relevant experience

Four years supporting The Polish Nail Lounge & Co.

Ty’s ongoing fractional role combines HR, operations, and technology. Work has included recruiting and onboarding, staff resources and procedures, Asana request workflows, Zenoti configuration, and payroll preparation.

This is operational support grounded in day-to-day business work. The owner retains final authority over staffing, policies, exceptions, and business decisions.

Start with the right level of help.

Recurring fractional support

For owners who need a working partner across several ongoing priorities. We agree on scope, decision rights, meeting cadence, and what Ty will own.

Explore fractional support

One defined implementation

For a hiring workflow, onboarding process, staff request system, payroll preparation workflow, or website project with a clear finish line.

Explore project support

See the work behind the offer.

Payroll workflow

Source exports, exception checks, visible corrections, and a reviewable handoff.

View payroll implementation

Service website & booking

A separate project path for businesses that need a clearer website and intake or booking journey.

Explore website projects
Work directly with Ty Robinson

Which part of the back office needs an owner?

Bring the problem, your current tools, and the deadline. We’ll discuss fit, scope, and a practical next step before you commit.