Your business needs support beyond you.
Hands-on HR, operations, and technology support for owner-led businesses—without a full-time leadership hire.
Work directly with Ty Robinson on ongoing fractional support or a defined implementation project.
Hiring workflows, documented procedures, practical technology, and follow-through on the work that keeps returning to your desk.
Ongoing support or one defined project.
Fractional support
A recurring working relationship across HR coordination, business operations, and technology. We agree on priorities, responsibilities, and a working cadence so important work has an owner.
Projects & implementation
Fix a specific bottleneck: a hiring pipeline, Asana workflow, website, intake process, automation, or proposal response. Start with a defined scope and finish with a usable handoff.
Four years inside a real service business.
At The Polish Nail Lounge & Co., Ty provides fractional HR, operations, and technology support. The work spans hiring and onboarding, staff procedures, Asana workflows, Zenoti configuration, and payroll preparation.
That engagement informs a practical approach: document the work, clarify who decides, configure the tools, and help the team use them.
Hiring & onboarding
Application steps, interview coordination, onboarding resources, and clear staff expectations.
Work that has an owner
Documented procedures, request routing, approval points, and follow-up that fits the business.
Systems people use
Workflow configuration, practical training, vendor coordination, and implementation support.
Review before action
Payroll preparation that surfaces exceptions and supports human review before submission.
Start with the work you need off your desk.
Talk through the bottleneck
Bring one recurring problem, the tools involved, and what you need to change.
Agree on the scope
Choose ongoing support or a project, with clear responsibilities, deliverables, and fees.
Put it into practice
Build the workflow, configure the system, document the process, and train the people using it.
Review & adjust
Check the handoff, work through exceptions, and agree on what comes next.
Direct access to Ty.
I’m Tyrone M. Robinson III. I founded O2S in 2013 to help businesses turn operational problems into workable processes and systems. My experience includes beauty and wellness, accounting operations, professional services, and technology implementation.
You work with me from discovery through implementation. We decide what needs attention, what I will own, and which decisions stay with you.
What keeps landing back on your desk?
Tell me what is getting stuck. We’ll use a 30-minute discovery call to assess the fit and identify a practical next step.