OEO Technology and Innovation Workshop

"Leveraging AI for Business Growth and Competitive Advantage"

Tyrone M. Robinson III

Tyrone Robinson is a multi-award-winning Fractional Leader and AI Strategist whose excellence has been recognized across multiple prestigious platforms. Named Local Business Person of the Year by Alignable for both 2024 and 2025—a rare back-to-back achievement—his company Opportunities 2 Serve, LLC was also honored as one of the Top 50 AI Consulting Firms by 50Pros.com in 2025. His innovative contributions to business transformation earned him inclusion in the distinguished 2024 Marquis Who's Who publication, joining the ranks of the most accomplished professionals since 1899. With over 12 years of experience integrating Operations, HR, and Technology, he transforms overwhelming business challenges into strategic growth opportunities for minority-, women-, and disabled-owned enterprises.

Workshop Objectives

  • Understand how AI can impact your business

  • Discover AI tools through live demonstrations

  • Create a personalized action plan

  • Learn how to turn AI from cost center to profit driver

Icebreaker Poll

How familiar are you with using AI in your business?

How Familiar

How Familiar

Are You

Are You

With Using AI?

With Using AI?

  1. Regularly using AI

  2. Experimented, unsure of ROI

  3. Curious but haven’t started

  4. Skeptical about AI relevance

AI Overview & Context Setting

  • AI as a transformative business partner

  • ChatGPT launch significance (Nov. 2022)

  • "AI Advantage Window": Early adoption benefits

AI Misconceptions vs. Reality

  • Too complicated? Reality: Simple, no-code AI tools

  • Too expensive? Reality: Cost-effective with high ROI

  • Industry relevance? Reality: AI adapts to your business

Real-World AI Impact

Example: HorseCapper AI

An 8-hour process turned into 25 minutes.

Practical AI Applications

  • ChatGPT Projects: Structured, context-rich AI workspaces

  • Relevance AI: No-code AI agents for task automation

ChatGPT Projects Examples

  • HorseCapper AI eBook

  • OEO Presentation

  • Strategic Prompting Framework

  • Context: Role and industry specificity

    'You are a [specific role] for a [specific type of business]'

  • Knowledge: Detailed business context

    'Here's what you need to know about our business...'

  • Task: Clear instruction

    'Your job is to...'

  • Output: Specified format

    'Format your response as...'

  • Constraints: Explicit dos and don'ts

    'Make sure to...' or 'Never...'

Video Segment

STOP Using ChatGPT Normally (3:10-14:05)

Watch for:

Application to repetitive tasks

Organizational strategies

Potential productivity gains

Interactive Q&A & Reflection

  • Key insights or immediate applications?

  • Questions?

Strategic Delegation Framework

  • Task Audit: Strategic, Skilled, Administrative, Repetitive

  • Value Assessment: ROI on personal involvement

  • Automation vs Human Delegation

  • Prioritize Tasks: Frequency, frustration, consistency, impact

  • Measure Success: Time savings, quality, stress reduction, growth

Video Segment

From Zero to Your First AI Agent (0:36-5:04)

Watch for:

Ease of setup

Rapid deployment

Iterative improvement

Exercise: Task Audit

Take 2 minutes and write down everything you did yesterday between 9 AM and 12 PM. Be specific.

Now, using our four categories, label each task: Strategic, Skilled, Administrative, or Repetitive.

Look at your Administrative and Repetitive tasks. Circle the ones you do at least twice per week that follows a consistent process. These are your immediate delegation/automation candidates.

Now choose one repetitive task from your list—This is going to be your first AI automation project.

  • Administrative Tasks Perfect for AI:

    • Email drafting and response suggestions

    • Calendar management and scheduling coordination

    • Basic customer inquiry responses

    • Data entry and organization

    • Report generation from existing data

    • Social media content scheduling

    Skilled Tasks AI Can Augment:

    • Research and information synthesis

    • Content creation with your voice and brand

    • Analysis and pattern recognition in business data

    • Customer segmentation and targeting

    • Competitive intelligence gathering

  • Example: Writing follow-up emails:

    1. Review prospect's initial inquiry

    2. Check what services they expressed interest in

    3. Craft personalized opening

    4. Include relevant information about services

    5. Add appropriate call-to-action

    6. Proofread and send

  • What information does someone (or an AI) need to complete this task successfully?

    • What data inputs are required?

    • What knowledge about your business is essential?

    • What examples or templates would be helpful?

    • What are your quality standards?

  • How will you know if the AI version is working well?

    • What would 'good enough' look like?

    • What mistakes would be unacceptable?

    • How would you measure time savings?

    • What feedback mechanisms would you need?

  • Based on what we've learned today, which approach would work best for this task:

    • ChatGPT Project with custom instructions?

    • Relevance AI agent with workflow automation?

    • Hybrid approach with AI assistance and human review?

Video Segment

Building AI Agents w/ Relevance AI (0:00-7:05)

Watch for:

Multi-agent collaboration

Decision-making processes

Complex workflow automation

Discussion

  • Share your automation idea

  • Industry-specific AI opportunities

  • Potential challenges and solutions

  • Advanced AI applications

Closing & Next Steps