From Business Operations to Life Operations
Simple systems that preserve independence—and reduce family stress.
Why I Do This Work
-
The Operator Mindset
12+ years building systems that keep complex organizations running smoothly.
-
The Reality Check
Even strong families crumble when support becomes "a bunch of random moving parts."
-
The Personal Mission
Supporting my grandmother through Parkinson’s taught me: Fragmentation creates avoidable stress.
The Problem Isn’t "No Help"
Most members have help. The problem is that help is uncoordinated.
When nobody owns the "system," small gaps turn into big emergencies.
The "Life Ops" Framework
A simple operating system for aging in place—built for clarity, calm, and dignity.
Coordination
One page. Clear roles. Clear handoffs. Everyone knows the plan.
Tech Integration
Less friction. More connection. Safety tools that actually get used.
Preventive Systems
Simple triggers (Green/Yellow/Red) so problems don’t surprise you.
Tool #1: The One-Page Coordination Map
The 4 Golden Questions
- WHO owns it? (Primary + Backup)
- WHAT is the routine? (Tue/Thu at 2pm)
- WHAT does "done" mean? (The handoff)
- IF it goes wrong… THEN what?
Example: Grocery Delivery
"Done" means groceries are put away, fridge checked, and a text sent to the daughter.
Tool #2: Tech Made Simple
We don’t rely on "new apps." We set up easy, physical habits.
Connection
3-5 favorites pinned to the home screen. "One tap to call."
Passwords
One safe physical method (The "Red Folder"). Not sticky notes.
Safety
The "Pause Rule." Don't act on a text/email immediately. Verify first.
Tool #3: The Support Ladder
How to decide: Do we need a volunteer, family, or a pro?
Best for routine life. Needs light reminders & occasional rides.
Multiple moving parts (doctors, house tasks). Needs a clear plan + weekly check-ins.
Frequent changes, high risk, or confusion. Needs a dedicated professional coordinator.
Next Steps
- Map your support: Who does what today?
- Spot the gap: Where does help break down?
- Pick one upgrade: A map, simplified tech, or the ladder.
Note: We provide operational coordination and tech-life integration—not medical care.