A Lack of Processes Is Preventing Your Business From Growing: I


Organizations are rethinking the way that work gets done… at least the ones that are planning to thrive in the years to come. No longer are organizations relying solely upon the company’s information living and being stored in one person’s head. Employees should be able to draw from the expertise and experiences of the company’s leadership to enhance the quality of their work, service and performance.

One of the changes that I am alluding to is the time organizations are spending creating new and optimizing current processes. An organization without processes opens itself up to an immeasurable amount of error that is truly impossible to scale. Despite that being the case, many organizations will still have to face a strong resistance to change from some of its most impactful leaders and members.

So What Is a Process?

A process is a series of actions or steps taken in order to achieve a specific result. When you think process, also think workflow (easier to execute) and productivity (easier to optimize). Companies that implement processes have over a 200% higher success rate on their projects versus those that don’t.

Processes Should Be Documented and Properly Stored Properly

Whether it be on paper, in the form of a standard operating procedure or stored digitally in a process library; having a record of your processes enables them to become more agile, actionable and standardized. Documentation and proper storage of procedures also makes them easier...

  • to teach and share across the organization. This ultimately enables your people to become more productive and efficient. Increases are also experienced in the areas of decision making ability and speed, accountability, performance and revenue.

  • to eliminate, standardize, optimize and/or harmonize current and future processes.

  • to identify bottlenecks, decrease communication gaps, and identify areas of inefficiency.

Business Processes You Can Automate

In an era of affordable, rapidly advancing business technologies and extreme innovation, you should not be spending a ton of time handling many of your business functions and processes. If you are, you’re missing out on opportunities to grow. Here are a few examples of processes to automate:

  1. Sales/CRM Process

  2. Employee Scheduling

  3. Social Media

  4. Task Assignments

  5. Backup and Recovery

There are a ton of processes that can be automated! Look into your organization and find the ones you need to let go of, so you can spend more time in other areas.

This year, make a commitment to create or optimize your organizations processes. With all of the software and technology that exists, it’s never been easier to manage, share and track processes and their success like it is today. I’ll be covering some additional notes on the importance of processes in a future article. If you have a topic you would like me to cover or a question you would like answered then feel free to shoot me an email @ tmriii@opportunities2serve.com. I’d love to hear from you.

Tyrone RobinsonComment